FAQ: The Odd Dog: A Children's Book Celebrating Quirky Dogs
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

When does my credit card get charged for backing your project?

Your card is only charged if my project reaches the funding goal by the deadline. Kickstarter is an all-or-nothing platform, therefore if I don’t reach my goal, your card will never be charged with your pledge.

Last updated: April 12, 2024 11:24

What happens if you don't make your goal?

I will be disappointed that we didn’t reach our goal, but I’m really committed to this book and so I will continue to work to get it published. It will just take much longer without having the awesome Kickstarter backers to help make it happen.

Last updated: April 12, 2024 11:24

When will I receive my rewards?

The digital rewards will be ready well before physical ones. We will send digital products as soon as they’re ready. Physical products will be delivered all together, even if some are ready ahead of time. We will keep you apprised as rewards are ready.

Last updated: April 12, 2024 11:25

Why should I pledge on Backerkit versus buying in stores?

Backerkit allows you a voice in the creation of The Odd Dog. You will get to choose rewards, offer insights, and have a voice not only for this book, but for future ones. Plus, there are rewards that I likely will never offer again, or you’ll receive a version that will never be offered again.

Last updated: April 16, 2024 05:26

Will I be able to buy the book after the campaign?

Yes. The book will be available to purchase once it has been published and printed. If the campaign is not successful this will take longer to be available. All of the special Backer Kit reward tier packages and pricing are only available during the campaign though, so if you wait to buy, those won’t be available any more.

Last updated: April 12, 2024 11:25

I would like to order this as a gift or donate it to an individual, classroom, or group of my choosing. Can you send my reward to someone else if I pledge?

Yes! At the end of the campaign you’ll receive a survey. You can enter the name and address where you want your reward(s) sent. We’ll even provide a personalized note to the individual or group acknowledging your gift or you can remain anonymous.

Last updated: April 12, 2024 11:26

I'd like to sponsor a classroom or group. Do you already have schools and groups identified to whom the books can be donated too?

Absolutely! We have identified some literacy and early learning organizations in my home town of Kansas City, but if you have a group near and dear to your heart we’ll be happy to send a Classroom Pack to the school/organization of your choice.

Last updated: April 12, 2024 11:26

What organizations are my planning to partner with if I agree to give a book as a pledge?

There are several early education and literacy organizations in Kansas City we’ve identified, including Operation Breakthrough, Early StART, Reach Out and Read KC, Literacy KC, and Lead to Read KC. If you have a specific charity in mind in your hometown, we would be happy to send a book/books directly to them. When completing your backer survey, there will be a place where you can indicate that you would like to gift the book. Provide the address and name of the organization, and we’ll send it along with a note saying who gave it.

Last updated: April 12, 2024 11:26

When will I receive my rewards?

Digital rewards will be provided as soon as they are available. I project August/September. We will be shipping all physical items at the same time. This is contingent on book delivery, which we hope will occur in October. We are aiming to have all physical items in backer’s hands in October/November. We will be providing updates as we get them and will let you know if this timeline has changed.

Last updated: July 02, 2024 15:04

Why are physical rewards coming so late?

We are printing books in bulk, and that can take anywhere from 2-4 months. While we hope it will take two months, we would prefer to be realistic about delivery. It is our hope that you will receive your items sooner.

Last updated: July 02, 2024 15:05

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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